Early Bird Online Membership Renewal

The Early Bird does get the worm!

Early Bird Membership Renewal Period: April 1 - June 30, 2013

The Early Bird Renewal Period gives current Girl Scouts the opportunity to renew their membership early for the upcoming Girl Scout Year (October 2013 through September 2014) by using their credit card or debit card. It's the fastest and most secure way to renew your membership!

Click the blue button to log-in to eBiz and renew your membership for 2013-14. >>>>>>>>>>>>>>>>>>>

Need help? Click here for the Early Bird Renewal Webinar, step-by-step instructions on membership renewal, and FAQs.

November 9, 2013

Los Angeles Convention Center

Early Bird Renewal
Girltopia Discount!

Girls, when you renew your membership online before June 30, you will be eligible for a 20% discount to Girltopia, the country's largest and most girl-tastic expo & conference!

Event registration opens June 1

Membership Renewal Webinar, Instructions, & FAQs

Webinar

Click here to access the webinar. This webinar was created for service unit managers, registrars, and leaders to successfully navigate through the online renewal process for the 2013-14 membership year.

Topics include the benefits, incentives, and timeline of the online renewal process; eBiz updates, including the Troop Management Hub; Help Desk FAQs; and a support plan and resources for registrars, leaders and parents.

Please click here for the questions and answers compiled from the three webinars GSGLA hosted in March, and contact your Membership Specialist for additional guidance.

Step-by-Step Membership Renewal Instructions (PDF)

Click here to download instructions for membership renewal. If you have questions not answered below, please send an email to helpdesk@girlscoutsla.org.

Renewal FAQs

Online Membership Renewal

Online Troop Management

Offline Membership Registration

Family Partnership Contributions

ONLINE MEMBERSHIP RENEWAL

Who is able to renew online?

Currently registered girls and adults who have a valid email address in the council's database are eligible to renew online. The new membership year begins October 1.

What payment methods are accepted to renew an individual's membership online?

Credit and debit cards are accepted. Financial aid requires use of paper registration forms. Click here for the Offline Membership Renewal Checklist.

What are the benefits of online membership renewal for parents?

It's green. It's fast, easy and convenient. It provides accurate spelling and contact information.

What are the benefits of online membership renewal for troop leaders?

Online registration saves troop leaders valuable time: No collecting forms. No multiple trips to the bank to deposit money. No more worries about lost paperwork. No completing Membership Registration Summaries (Ladybugs). No waiting to know who’s registered.

Troop leaders can pay membership renewals with troop debit cards.

Troop leaders will have an up to date troop roster at their fingertips.

Troop leaders are able to easily email troop families from the troop management hub.

Troop leaders are able to print membership ID cards on October 1.

How do parents/guardians and adults renew memberships?

To make sure all girls and adults continuing in troops appear on the troop roster, troop leaders should enter members’ missing email addresses in the Troop Management Hub and email parents/adult members to remind them to renew by 9/30 at 8:59PM (PST).

Click here for step-by-step instructions to print on how to Renew your Membership.

Parents/guardians of currently registered girls and currently registered adults can go to the eBiz tab on www.girlscoutsla.org to register online.

How do parents make a Family Partnership contribution?

The goal of Family Partnership is to provide financial resources for the Girl Scouts of Greater Los Angeles to invest in the future of our girls. When every family in a troop gives to Family Partnership, the troop receives cash back to invest in programs and activities of their choice.

Click here to donate and for information about the Family Partnership campaign.

I am a graduating senior this year. How do I register for the discounted Lifetime Membership?

Graduating seniors may purchase Lifetime Membership at the discounted rate of $156 (regular $300) if they register by August 15. In order to receive this discounted rate, they must MAIL or deliver their membership registration form and payment by AUGUST 15, 2013 to: GSGLA, ATTN: LIFETIME REGISTRATION, 9525 Monte Vista Ave, Montclair, CA 91763. DO NOT submit by Fax or email to GSGLA. DO NOT submit to your local service center, your troop leader or Service Unit Registrar. Click here for an Adult Membership Registration Form.

I clicked on the link that was sent to activate my eBiz account and I received a "page not found" message. What do I do?

If you are experiencing trouble, please email our helpdesk:helpdesk@girlscoutsla.org.

Is a separate logon required for each person?

Yes. Each individual must have a unique user name and password to access her/his account, renew a membership, and make a donation. The logon is linked to an individual's customer account. Only troop leaders with a 01 position code can see multiple members -- troop members -- through online troop management. Therefore, a parent of two Girl Scouts needs to have two separate logons to renew each daughter's membership and make a donation.

What features are available to me on my eBiz account?

Update demographic and contact information as needed.
Make a contribution to GSGLA.
Renew membership.
Print a membership card.

Is a parent/guardian signature required for online membership renewal?

No. The parent/guardian's online purchase of a Girl Scout membership replaces the need for a signature.

What happens if a girl wants to renew her membership but is transferring to another troop?

Transferring to another troop is a two-step process:

A girl's parent/guardian renews girl's membership online with the existing troop.
The current or new troop leader initiates a troop transfer using the Troop Change Form. Transfers are made by council staff.

Is online membership renewal available in Spanish?

Not at this time. Paper forms must be used to register in Spanish:

Girl Membership Registration – Spanish

Adult Membership Registration - Spanish

Product Sales Permission Form - Spanish

Health History Form – English & Spanish

What types of transactions must be done by council staff?

Use the Troop Change Form for the following:

Grade changes
School changes
Troop transfers
Position code assignments - these are finalized by Council staff. To request a position code/assignment with multiple troops, you can either use theTroop Change Form or the eBiz Self-Reporting Feature available during membership renewal and from My Account. The list on the eBiz site contains more codes than used by GSGLA. Please click here for a List of Approved GSGLA Position Codes.

Email helpdesk@girlscoutsla.org for the following:

Name changes - for example, spelling corrections, hyphenated names, new last names

Troop disbands - list names of girls and where they will be moving (to another troop or into the service unit as an independent)

ONLINE TROOP MANAGEMENT

What is online troop management?

eBiz includes a page for leaders called the Troop Management Hub for managing troop communications, membership registration, in-person adult training course registration, etc.

What are the benefits of online troop management for troop leaders?

Know who's registered in the troop and who's not.
Email parents. (The email address in "From" is the leader's.)
Print rosters.
Update girls and parents' contact information.
Update troop meeting information, including the troop's grade level.
Print membership cards for girl and adult members.

For a demonstration of online troop management, click here:http://ceslearning.girlscouts.org/ebizdemos/standalones/TrpMaintenanceCoverPage.htm

Who has access to online troop management?

Access to online troop management is only available to volunteer screened troop leaders with a 01 position code in the eBiz database for a specific troop. If a troop leader has more than one troop, she must have a 01 position code on record for each troop in order to have access to online troop management for all her troops. Approval of position codes and troops in eBiz are done by council staff. To request a position code or assignment with multiple troops, please use the eBiz Self-Reporting Feature available during membership registration/renewal and from My Account. Requests can also be made from the Troop Change Form. Click here for GSGLA approved position codes.

What information can leaders see in the Troop Management Hub?

The leader can see each individual’s registration status and the information that is contained on a member registration form only: contact information; grade; school; age; Girl Scout history; custodial care; racial/ethnic background. The leader does not have access to the order processed by the parent.

Should troop leaders renew memberships through online troop management?

Yes, parents/guardians renew girl memberships online and adults renew their own membership online. An individual renewing their membership online is a one-step process. It’s green. It provides accurate spelling and contact information. It saves a leader time. Use offline registration if requesting financial aid.

A troop leader may renew membership using the troop management hub with the consent of the parents and guardians (signed registration form) in the following circumstances:

If the troop decides to pay for the girls and/or adults membership fees
If a parent wishes to pay with cash or check (deposit payment immediately into the troop bank account and use the troop debit card)

Using online troop management to renew members is only available for the leader from the open date of online renewal through 9/30 8:59 PM.

What happens to the Troop Management Hub roster after 9/30?

Girls/adults who have not renewed their membership for the new membership year disappear from the roster. The roster will only include registered members for the 2012-13 membership year. After 9/30, members who wish to renew must register online individually. The troop leader will not be able to register them.

Should troop leaders use online troop management after 9/30 to renew members from the prior year who did not renew?

No. Adding previously registered girls/adults via the Troop Management Hub after 9/30 will create duplicates in the database. Girls and adults who missed the renewal period will need to register online individually.

How do troop leaders use the Troop Management Hub to register new members into existing troops?

In order to affiliate a new girl/adult with a troop, the Troop Management Hub must be used to register the new member.

The Troop Management Hub’s “Add Girl” and “Add Adult” features are used to register new members into an existing troop. New girls/adults are defined as new girls/adults to GSGLA whether or not they have been registered with another Girl Scout council. (If a girl/adult is registered for the current membership year in another council and is transferring to GSGLA, then an inter-council transfer must be executed. Send an email to helpdesk@girlscoutsla.org to initiate this process.)

Please Note: Girls and Adults that have recently turned in their 2012-2013 paperwork or have been previously registered as a Girl Scout in the past (but not for current year) should activate their individual eBiz accounts to Early Bird for 2013-2014. The leader cannot do this as a duplicate record error will appear prohibiting the registration under Troop Management.

Click here for a demo of registering new girls/adults to an existing troop

Click here for step-by-step instructions you can print on How to Use Troop Management to Register New Members to an existing troop.

How do troop leaders register girls online with troop debit card or eBiz card?

Click here for Online Membership Renewal Checklist For Leaders.

What should be done with documents collected and used for online membership registration using online troop management?

The troop leader keeps the documents—paper registration forms—used for online registration using online troop management. The troop leader is responsible for blacking out credit card numbers on documents after they have been used for online registration. The documents must be kept in a secure location until the end of the annual membership year, which is September 30, and then SHREDDED.

OFFLINE MEMBERSHIP REGISTRATION -
PAPER REGISTRATION

Which membership registrations cannot be done online?

Payment Type: For troops paying by Financial Aid.

Membership Type: Graduating seniors registering for the discounted Lifetime Membership.

What is the process for offline membership registration?

Click here for the Offline Membership Renewal Checklist for Leaders.

Where can I get paper registration forms for offline membership registration?

The Offline Early Bird Membership forms for 2013-2014 are in our Forms Library or can be downloaded below.

Girl Membership Registration - English | Spanish

Adult Membership Registration - English | Spanish

Product Sales Permission Form - English | Spanish